OpenAI ChatGPT
According to Italy's data protection watchdog Garante, ChatGPT's creator OpenAI plans to announce actions on Thursday to address issues that prompted an Italian ban on the chatbot last week.
Microsoft-backed As Garante briefly blocked ChatGPT last week and launched an investigation into a possible violation of privacy laws, OpenAI removed ChatGPT from the Italian market.
Last Monday, the agency charged OpenAI with failing to verify the legal age of ChatGPT users and with "failing to provide any legal justification for the extensive acquisition and storage of personal data."
It stated on Thursday that it has no plans to halt the advancement of AI but reemphasized the significance of abiding by the laws designed to safeguard the personal information of Italian and European individuals.
In a late-night video conference on Wednesday, OpenAI promised to be more open about how it manages user data and confirms the user's age. CEO Sam Altman was present, Garante added.
On Thursday, the business promised to give Garante a paper outlining the steps it would take to comply with its requests.
The data authority declared that it will assess OpenAI's suggestions. It would probably take several days to evaluate the letter's contents, according to a source with knowledge of the situation.
San Francisco-based OpenAI, which was asked for comment over the agency's statement, did not provide any.
In a blog post titled "Our approach to AI safety" that was published by the business on Thursday, it stated that it was striving to create "nuanced prohibitions prohibiting behaviour that represents a serious risk to people."
"We do not use data to sell our services, advertise, or build people profiles," it stated. "We use data to improve the utility of our models for people." ChatGPT, for example, improves through additional training on the conversations people have with it.
"While some of our training data contains personal information that is freely available on the internet, we want our models to learn about the world, not individual people."
According to the company, it has removed personal information from its datasets where possible, fine-tuned models to reject user prompts requesting such information, and will respond to individual requests to delete their data from its systems.
The Italian ban has piqued the interest of other European privacy regulators, who are investigating whether harsher measures are required for chatbots and whether such actions should be coordinated.
Garante prohibited AI chatbot company Replika from using personal data of Italian users in February, citing risks to minors and emotionally fragile people.
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